shipping

We are dedicated to delivering your printer products quickly, safely, and reliably. This Shipping Policy outlines our shipping process, including available options, delivery times, and associated costs.

1. Order Processing

Orders are prepared within 1-2 business days after purchase. Once your order ships, you’ll receive a confirmation email with tracking information.

2. Shipping Options and Costs

Standard Shipping: Typically delivered within 5-7 business days. Shipping costs vary by order weight, size, and destination, and are calculated at checkout.
Expedited Shipping: Delivered in 2-3 business days. Additional charges apply and are calculated at checkout.
Overnight Shipping: Available for select locations, with delivery on the next business day. Please contact customer service for rates and availability.
3. International Shipping

Currently, we only ship domestically. However, we may consider international shipments on a case-by-case basis. Additional fees, duties, and customs charges may apply.

4. Shipping Restrictions

Certain products, such as large printers or heavy items, may have shipping restrictions or incur additional handling fees. Any applicable fees will be noted at checkout.
We do not ship to P.O. Boxes or APO/FPO addresses due to carrier limitations.

5. Tracking Your Order

Once shipped, you’ll receive a tracking number by email. Use this to monitor your delivery’s progress on the carrier’s website. For assistance with tracking or delivery issues, please contact our customer support team.

6. Damaged or Lost Packages

If your order arrives damaged, please inform us within 7 days of delivery. We’ll address the issue promptly.
For lost packages, reach out to customer service; we’ll work with the carrier to investigate and, if needed, arrange a replacement.

7. Delivery Times

Delivery times vary based on the shipping method, destination, and any unforeseen delays (e.g., weather or carrier issues). Please allow extra time during peak seasons or holidays.